Skip to content Effective Date: 05/09/2025
Latest update: 05/09/2025
Welcome to Tusecador.com. The use of this website implies full acceptance of these terms and conditions. Terms and Conditions. Please read them carefully before making any purchase, registering or browsing our website.
The web site Tusecador.com is operated by Tusecador.comdomiciled in Colombia.
Contact e-mail: reclamos@tusecador.com
Contact telephone number: +57 321 3998141
These Terms regulate the access, use, browsing and contracting of products and services offered at Tusecador.comincluding the online store, payment gateways and the blog.
In order to make purchases, the user may be required to register and provide true, current and complete information.
The user is responsible for maintaining the confidentiality of his or her access credentials.
Tusecador.com is not responsible for improper access resulting from negligence in the management of personal accounts.
The products displayed in the virtual store are subject to inventory availability.
Prices are expressed in Colombian pesos (COP) and include taxes in accordance with current regulations.
Tusecador.com reserves the right to modify prices, promotions or descriptions without prior notice.
The user will select the products of interest, add them to the cart and proceed to the payment through the secure gateways enabled.
Once the payment is confirmed, the system will generate the purchase order and the user will be notified via e-mail.
Delivery time depends on the buyer's location and the carrier selected.
Payments are made through certified gateways such as [e.g. PayU, Wompi, Mercado Pago, etc.].
Tusecador.com does not store financial information (cards, bank accounts).
The user must guarantee that the payment information provided is truthful and that he/she is the owner of the means used.
Shipments are made within the Colombian territory through external transportation companies.
Costs and delivery times are informed during the purchase process.
In case of delays attributable to the carrier, Tusecador.com will provide support but is not directly responsible for the non-compliance of the third party.
The consumer can exercise the right of withdrawal within the 5 working days upon delivery of the product, provided that it has not been used and retains its original packaging (Law 1480 of 2011 - Consumer Statute).
For warranty claims or returns, the user should contact us at reclamos@tusecador.com or by phone +57 321 3998141.
Transportation costs associated with exchanges or returns will be assumed in accordance with current regulations.
All the contents of the site (texts, images, logos, trademarks, videos, software and design) are the property of Tusecador.com or authorized third parties, and are protected by Colombian intellectual property laws.
The site has a blog where articles of interest are published.
User comments should be respectful and not contain language that is offensive, illegal or infringes on the rights of others.
Tusecador.com reserves the right to moderate, edit or delete comments that do not comply with these conditions.
Tusecador.com does not guarantee that the site is free of errors, interruptions or external attacks.
The company is not liable for consequential damages or loss of information arising from the use of the site.
Use of the site is at the user's own risk.
The processing of personal data is carried out in accordance with our Privacy Policyavailable on the website.
These Terms are governed by the laws of the Republic of Colombia. In case of disputes, the Colombian ordinary jurisdiction will be used.
Tusecador.com may modify these Terms and Conditions at any time. The changes will be published in this same section and will be effective from the date of update indicated.
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