...

Privacy Policy

Effective Date: 05/09/2025
Latest update: 05/09/2025

1. Data controller

This website, tusecador.com, identified with NIT/CC \[number], domiciled in Bogotá, is responsible for the processing of personal data collected through the website Tusecador.com.
Contact email: [reclamos@tusecador.com](mailto:reclamos@tusecador.com)
Phone: +57 321 3998141

2. Personal Data Collected

During browsing and use of the website, we may request and collect the following data:

  • Full name

  • ID number

  • E-mail

  • Shipping and Billing address

  • Phone

  • Payment information (processed directly by the secure payment gateways used in the online store).

  • Technical information such as IP address, cookies, and browsing history within the site.

3. Purpose of Processing

The personal data collected is used to:

  • Process purchases and manage the shipping of products purchased in the online store.

  • Securely manage payments through the enabled gateways.

  • Provide customer support and respond to requests.

  • Keep users informed about news, promotions, and blog content (when the user subscribes).

  • Comply with legal and tax obligations in Colombia.

  • Improve the browsing experience on the site.

4. Processing of Financial Data

Payment information (credit cards, debit cards, digital wallets) is not stored directly on our servers. The processing of this data is carried out securely through certified payment service providers such as \[example: PayU, Mercado Pago, Wompi, etc.].

5. Rights of the owners

Users have the right to:

  • Know, update and rectify your personal data.

  • Request proof of the authorization granted.

  • Be informed about the use of their data.

  • File complaints before the SIC for violations of data protection regulations.

  • To revoke the authorization and/or request the deletion of your data when there is no legal obligation to keep them.

6. Procedure for exercising rights

The owner of the data may send a written request by mail to the following address [correo@empresa.com] indicating the right you wish to exercise. The company will respond within the terms established by Colombian law (maximum 15 working days).

7. Use of Cookies

This website uses cookies and similar technologies to enhance the user experience, analyze traffic, and remember preferences. Users can configure their browser to block or delete cookies; however, some site functionalities may not be available.

8. Preservation of information

Personal data will be kept for the time necessary to fulfill the purposes described in this policy or as long as there is a business and/or legal relationship with the holder.

9. Information security

We implement reasonable administrative, technical and physical security measures to protect personal information against unauthorized access, loss, misuse or alteration.

10. Policy Modifications

We reserve the right to update this Privacy Policy at any time. Changes will be published in this same section of the website and will take effect from the date of publication.